Privacy Policy

Thanks for using CTE! Here we describe how we collect, use, and handle your personal information when you use our websites, software, and services ("Services").

What & Why

We collect and use the following information to provide, improve, and protect our Services:

• Account information. Some of our online services (like messages pushing) requires a password-protected account. We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account (like your full name, email address, and billing address).
• Usage information. We collect information related to how you use the Services, including actions you take when using our Services (like editing, viewing, changing themes, and logging in and out your account). We use this information to improve our Services, develop new services and features, and protect CTE users.
• Device information. We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, system language, the type of browser and device you use, the version of our software, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.
• Crash reports and diagnostic information. We may also collect diagnostic reports to help troubleshoot software bugs, fix significant errors, and improve overall user experience. These reports may include things like hardware model, process information, app and device information. To collect this information, we will ask for your consent in advance.
• Cookies and other technologies. We use technologies like cookies to provide, improve, protect, and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
• Bases for processing your data. We collect and use the personal data described above in order to provide you with the Services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs. To the extent we process your personal data for other purposes, we ask for your consent in advance or require that our partners obtain such consent.

With Whom

• Law & Order and the Public Interest. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or appropriate government request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of CTE or our users; (d) protect CTE’s rights, property, safety, or interest; or (e) perform a task carried out in the public interest.

How

• Security. We are dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe.
• User Controls. You can access, amend, download, and delete your personal information by logging into your CTE account and going to your account settings page.
• Retention. When you sign up for an account with us, we’ll retain information associated with your account for as long as your account is in existence or as long as we need it to provide you the Services. If you delete your account, we will initiate deletion of this information immediately. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. Other information will be retained until you ask us to delete it.

Where

• Devices that you use. By default, We store some information that is associated with you (like cookies and license activation tokens) on the devices you use to access the Services.
• China and around the world. Information we collect and use is primarily stored, processed and transmitted in China by trusted service providers. To provide and improve our Services, we may also instruct these service providers to make a copy of this information and store and transmit it in locations around the world—including those outside your country. Data transmission is safeguarded in compliance with local laws and data protection regulations.

Changes

If we are involved in a reorganization, merger, acquisition, or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.

We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

Your Right to Control and Access Your Information

You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:

• Access and take your data. You can ask us for a copy of personal data you provided to us.
• Change or correct personal data. You can manage your account and the content contained in it, as well as edit some of your profile details, through your account settings page.
• Delete your entire account. You can delete your CTE account, as well as any information related to it once for all, through your account settings page.
• Unsubscribe from our newsletters. Simply click any ‘Unsubscribe’ link in any marketing email you received to make your email address deleted from our mailing list.

Contact

Have questions or concerns about CTE, our Services, and privacy? Contact our Data Protection Officer at daimon@cteess.com. If they can’t answer your question, you have the right to contact your local data protection supervisory authority.